Frequently asked requests

Dear user,
You can create a KSU E-mail account for registered employees through the following link:
https://mailreg.ksu.edu.sa/

and for contractor employees through the following link:
https://mailcon.ksu.edu.sa/

Dear user,
You can create a KSU E-mail account for Colleges and Departments through the following link:
https://maildep.ksu.edu.sa/

And attach an official signed letter including required email and the owner of the email

Dear user,
For a Static IP requests, please fill the following form:
https://itsupport.ksu.edu.sa/PDF/Static_IP_Form.pdf

and reattach with a new ticket through IT Support system:
https//itsupport.ksu.edu.sa

Dear user,
You can download and activate a licensed software through the following link:
http://etc.ksu.edu.sa/ar/swtools

Dear user,
You can join your PC to the secure domain of KSU through the following link:
http://etc.ksu.edu.sa/ar/majal

Dear user,
Use the Tawasul's guide to get answer for many of your questions through the following link:
https://tawasol.ksu.edu.sa/userguide/index.htm

Dear user,
Use the Task Tracker's guide to get answer for many of your questions through the following link:
http://ttn.ksu.edu.sa/UserGuid.pdf

Dear user, You can add your KSU email to Outlook by follow the steps illustrated in the following manual:
https://itsupport.ksu.edu.sa/PDF/KSU_Mail_Outlook_Settings.pdf

Dear user:

Use the guide to get answer for many of your questions through the following link:

http://daleel.ksu.edu.sa/ar

Current most common requests

Dear user,
The Old Forms Builder service has been changed with the Cloud Storage.
You can use the new service by the following link: http://forms.ksu.edu.sa
And you can know more about the new service by wathcing the following clip: "http://shasha.ksu.edu.sa/node/9919"

You still have access to your old data by using the following link: (Will be available for a limited time & from inside KSU only) http://o.forms.ksu.edu.sa

Dear user,
You can read more information about KSU password policy using the following guide:

Password Policy


Also, you can change your password using the following guide:

Password change methods


In case of fasing difficulties please contact the technical support through 0114675557 or via IT Support System

Dear user,
Use the E-File's guide to get answer for many of your questions through the following link:
https://itsupport.ksu.edu.sa/PDF/Efile.pdf

Dear user,
You can reset your password by yourself through the following link:

E-Services application for IPhone

E-Services application for Android

Dear user,
You can reset your password by yourself through the following link:

E-Services application for IPhone

E-Services application for Android

 
8:56 AM 25/04/2016